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PlayAmo Casino Review

Established in 2016, PlayAmo Casino offers Australian casino players a selection of 2,000+ games from more than 100 known suppliers. It also has plenty of bonuses, 24/7 support, and access to a VIP program.

PlayAmo Review Criteria

To help you make an informed choice about whether this is the casino for you, our PlayAmo review looks at the:

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  • Licenses: Is this site operating legally?
    Safety measures: Does it store your information safely?
    Available bonuses: What can Aussie members claim?
    Payment methods offered: Which methods are available?
    Assortment of gaming options: What can you play?
    Responsible gaming measures: Can you set limits?
    Customer support channels: How and when can you get help?

Safety

While creating this PlayAmo review, we noted that the operator has taken steps to create a safe gaming environment. The platform holds a valid license from a known regulator. It also offers numerous games from renowned software developers. So anyone playing here knows they’ll get safe and fair gaming options regardless of what they choose to enjoy.

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Licenses

PlayAmo is another successful site under the Dama N.V. brand. This is a Curaçao-registered company holding a valid license (license no. 8048/JAZ2020-013) from Antillephone N.V. The license enables the operator to offer fair and regulated iGaming services through PlayAmo Australia to online casino fans.

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Data Protection

The site collects your personal information for various reasons, including compliance with the regulator’s KYC terms. But PlayAmo guarantees that everything they ask for remains secure on its servers. A close inspection of the privacy policies also revealed that the operator doesn’t share details with third parties.

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Responsible Gaming

Apart from the data safety efforts employed by this casino’s operator, the site also cares about its members’ well-being. In case you feel overwhelmed with your online casino session, there are various responsible gaming options available to help. By contacting the casino’s support team, you’ll be able to set:

  • Deposit limits: These apply to how much you can deposit whenever you play for a certain period.
  • Wager limits: These apply to how much you can wager during a single session for a specified duration.
  • Loss limits: These apply to the losses you suffer during your gaming session.

Besides these monetary limits, you can also set restrictions for access to your account through measures like:

  1. Cool-off periods: With this feature, you won’t have access to your account for a specified duration. The cool-off period can be as little as 1 week up to 6 months.
  2. Self-exclusion: This applies to players who would like to take a break from casino gaming at PlayAmo. The self-exclusion period can be a minimum of 6 months up to 1 year.

The platform also has links to organisations that can offer additional assistance to players experiencing problems with their gaming. These include:

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Gamblers Anonymous

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GamCare

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Gambling Therapy

Bonus Selection

Our PlayAmo review can’t be complete without exploring the available promotions. Players who register via our site can opt in for an exclusive PlayAmo no deposit welcome bonus of 15 free spins on the Lady Wolf Moon slot. The offer has to be claimed within 3 days after registration and the maximum amount players can win is $75. But that’s not the only welcome offer available! New members can also choose between a tiered welcome offer or a high roller deposit bonus. The former option awards up to $1,500 plus 150 PlayAmo free spins, while the latter gives a 50% boost up to $3,000. These bonuses are available as soon as the first deposit is made. We find this to be a solid start for new players compared to other sites.

For existing clients, there are weekly offers every Monday, where they can receive free spins valid on specified PlayAmo slots. And on Fridays, a 50% reload bonus plus more spins are awarded. We came across several tournaments too with large prize pools. We loved this section since players can battle it out against other online gamblers.

A VIP program is also available to reward the most loyal players, which we found to be quite detailed especially with its rewards. Simply earn points towards the VIP loyalty scheme and you can trade them later for bonuses, among other benefits that include VIP customer support, and a VIP account manager.

Fairness of Bonus Rules

Once you claim a promotion here, expect a rather tight wagering requirement worth 50x the awarded amount considering the industry standard oscillates between 30x and 35x. With most of the bonuses offered, pokies count 100% towards the wagering requirement. But these conditions vary between promotions, so ensure you check the terms attached to every offer. In the T&Cs, you’ll also find details on the validity period of your bonus and the max/min bet amount.

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Usability and Navigation

PlayAmo has a neat layout for all its offerings. You won’t find the main menu button, but the left of the screen has tabs for the following options for easy navigation:

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Sign Up

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Sign In

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Games

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Live Casino

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Tournaments

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Promotions

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Payments

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VIP

At the centre of the homepage is a banner with a slider for the latest PlayAmo bonus promotions. If you see something you want to claim, click on its image to get redirected to its promotional page for the full details. You’ll also find the PlayAmo bonus codes there if any is necessary for claiming the bonuses.

Below the banner are more tabs listing the game categories and the software providers on board. These help you narrow your game search if you already know which options you prefer. Below those tabs is a search bar enabling you to find the specific titles you like.

At PlayAmo, you’ll also find the country selection button to the right of every page. It’s not a static button, meaning even as you scroll up and down, it moves along with you. Thanks to this option, players can change the casino’s localization.

This enables you to get region-specific details on the site like the right bonus amounts, payment methods accepted, and the transaction limits for Aussies, among other important information. Overall, we find the site to be decent in organization thanks to its intuitive interface.

Game Variety

PlayAmo boasts more than 3,500 casino games, spread across various popular categories. This is a solid game library and what you’ll appreciate as we also did during our review is the partnership with more than 90 renowned, plus up-and-coming, developers in the industry. They include heavyweights such as NetEnt, Pragmatic Play, Wazdan, BTG, Endorphina, Gamomat, Yggdrasil and RTG, among others.

Take a look at the gaming options available for members here.

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Pokies

PlayAmo is best known for its expansive collection of slots and from our in-depth review, it’s clear there’s plenty of variety to choose from as we found out. You’ll find classic releases that offer simple gameplay for fun and fast gaming. There are also video and 3D slots that create an immersive experience thanks to their intricate storylines, graphics, sound effects, and gameplay features.

The outstanding feature we loved about these games is you can play them for fun. Afterwards, you can play for real money once you get acquainted with the gameplay.

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Jackpots

If you’re in search of jackpot releases, check PlayAmo’s games lobby. Unfortunately, there’s no tab dedicated to all jackpot releases on the site, which we find disappointing especially for navigation purposes. That means players have to use the search box to find specific games and that is hectic.

The available jackpot games include slots, table and card games, One of the aspects we loved about the jackpots is the category that allows players to view the latest jackpot wins. We also loved that the casino has different types of jackpots to cater to different types of players.

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Live Casino

For real-time gameplay, try the live casino. A menu for this is available to the left of the screen. You have plenty of games to play including variations of popular options like blackjack, poker, baccarat, roulette, and keno. Of course, we loved that the casino has these popular options on lock. What we also appreciated is the inclusion of game shows that combine wagering with popular tv show entertainment.

Banking Options and Processing Times

During our PlayAmo casino review, we checked the available payment solutions for players looking to make real wagers. Depending on your preference, you may be glad to know that you can transact in cryptocurrencies or fiat currencies. For players that prefer using cash for their casino gaming, AUD is among the site’s accepted currencies. This is a welcomed move as the casino aims to localise its gaming experience in Australia.

To fund your account instantly at no cost, you can choose from the 10+ payment methods offered. These include credit cards, eWallets, and crypto wallets. The minimum and maximum transaction limits available depend on the method chosen. For instance, cryptos have no maximum limits, while cash deposits can be as high as $10,000 if you choose a method like Neosurf.

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You can use most of the deposit methods for your withdrawals at PlayAmo. But options like Maestro, Mastercard, and POLi don’t receive withdrawals, which we found to be disappointing, especially for the first two options. In that case, bank transfers or any of the other eWallets and credit card options are the only options for your fiat payouts.

As with deposits, the withdrawal limits depend on the chosen method. But we found out that the maximum withdrawal amount per day is $4,000 while $16,000 is the upper limit per week. The maximum you can withdraw per month is $50,000 and we find these limits to be rather fair for a casual player.

We found that PlayAmo aims to process all withdrawals within a maximum of 12 hours from when the request is made. This is quite fast, considering many online casinos take between 24 and 48 hours. After that, you may wait 1-3 days for credit card transactions and 1-5 days for bank transfers, which is the standard time for these solutions. We recommend using the eWallets and cryptos, since the transactions are almost immediate after approval as we found out while reviewing PlayAmo.

But for these timelines to apply, your account has to be verified. The casino encourages players to upload all necessary documents to their account profiles as soon as they sign up for an account.

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Mobile Casino

If you’re a fan of playing on the move, PlayAmo will suit you well. The platform doesn’t have a PlayAmo mobile app for you to download. But it has a mobile-optimised site that you can access through your smartphone or tablet’s browser. This option is adaptive, enabling you to automatically get a layout that fits on your device’s screen without you zooming in and out.

The mobile version offers an experience similar to the desktop version. You can set up an account, transact, contact the support team, and claim bonuses. The only downside is that not all desktop games are available on the mobile version. But we still find the available number and variety to be satisfactory.

Customer Support

Whether you’re having trouble signing in or you’d like to know if there’s a PlayAmo casino no deposit bonus, the support team can help. This casino offers round-the-clock support to all members through email (support@playamo.com) and live chat. We wouldn’t recommend using the former option since it can take several hours to yield responses as we found out during our review. This makes it unsuitable for urgent queries.

Meanwhile, we preferred the live chat service. This option lets you talk to a support team representative within seconds of you getting in touch as we found out while reviewing the casino. We also found them to be quite knowledgeable on the basics. However, getting deep into aspects such as the VIP program proved to be a challenge and took longer to get back with information.

There’s a dedicated FAQ page with Q&As around different aspects of the casino. What we loved about this section is how the casino has grouped the Q&As into different categories for easy access. Plus, the section is quite informative and solves most of the queries.

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PlayAmo Casino Review Summary

So, would we recommend this casino? From the details we’ve provided in this PlayAmo review, we can recommend this site to Australian casino gamers. The casino is licensed, ensuring high-end safety measures are in place to secure all player data. The license also guarantees all releases offer fair payouts, regardless of the chosen games.

PlayAmo also offers plenty of bonuses with fair terms attached. And as a plus, all members earn comp points towards the site’s loyalty program with all their real money wagers.

It’s also worth mentioning that this is one of the few Aussie casinos offering crypto and cash transactions with speedy payouts.